Data Driven Processes and Decisions
Defining 6
Common Six Sigma Principles
Challenges of Six Sigma
The Development of Statistical Process Control
Motorola’s Focus on Defects
ABB, Allied Signal, and General Electric
Continued Growth of Six Sigma
Applying Six Sigma Knowledge
Other Formal Quality or Process Improvement Programs
When to Use Six Sigma
The Seven Muda
Other Forms of Waste
Two Types of Muda
5S
Just-in-Time Manufacturing
Standard Deviation
The Pareto Principle
Voice of the Customer
Basic Metrics
Problem Functions: y = f(x)
The 5 Whys
Creating a Problem Statement
Creating a Project Charter
Project Ground Rules
Define Toolset
Define Tollgate Checklist
Failure Modes and Effect Analysis
Collecting Data
Measure Tollgate Checklist
Root Cause Analysis
Graphical Analysis
Statistical Analysis
Analyze Tollgate Checklist
Solutions Selection Matrix
Cost Benefit Analysis
Piloting a Solution
Planning Implementation
Improve Tollgate Checklist
Revise FMEA
Create a Control Plan
Visual Management
SPC Chartsn
Team Celebration and Reflection
Control Tollgate Checklist
Reviewing Normal Probability Distributions
Non-Normal Continuous Distributions
Non-Normal Discrete Distributions
Applying Data to Real-World Situations
Hypothesis Test Basics
Selecting the Right Hypothesis Test
Why Run Hypothesis Tests
Running Hypothesis Tests
A Review of Hypothesis Testing Errors
What Information is Required for Choosing Sample Size?
Sample Size Calculations: Choosing the Right Method
Running and Analyzing Sample Size Tests in Minitab
Common Control Chart Types and When to Use Them
Creating and Reading Control Charts in Minitab
Common Challenges When Presenting Statistical Analysis
Why Include Some Statistics?
Tips for Creating Business-Friendly Presentations
Preparing for a 1-Way ANOVA
Running a 1-Way ANOVA
When Analysis Can Occur on Existing Data
Why Run an Experiment?
Best-Guess Trial-and-Error versus Factorial Experiments
What is Factorial Experimentation?
Step-by-Step Guide for Creating a Designed Experiment
Step-by-Step Guide to Running a 2k Factorial Experiment in Minitabt
Next Steps
The Importance of Understanding Interactions
2k Factorials Versus Multi-Level Factorials?
Tips for Creating Successful Designed Experiments
What is a Process?
Major Process Components
Process Owners
Data
Defining Process Components: The SIPOC
Tips for a SIPOC Brainstorming Session
Sample SIPOC Diagrams
Critical to Quality Characteristics
The CoQ and the CoPQ
Quality is Critical to Success
Juggling the Right Amount of Projects
Enterprise-Level Selection Process
See for Yourself
Building a Six Sigma Team
Timelines, Scheduling, and Milestones
Budgets
DMAIC versus DMADV
Define
Measure
Analyze
Improve
Control
Design
Verify
Breaking up the Elephant
Additional Graphical Analysis Tools
Creating an X-Bar Control Chart without Statistical Software
Adding Free Data Analysis Tools to Excel
Probability distributions
Creating a Histogram in Excel
Normal Distributions
Normal Probabilities
Correlation
Linear Regression Analysis
Using Correlation and Regression in Six Sigma
Overview of the Minitab Interface
Overview of the Minitab Menu
The Calc Menu Option
The Graph Menu Option
The Stat Menu: Quality Tools
Gage Studies
Basic Statistics
Statistical Tests
Activity Network Diagram
Affinity Diagram
Interrelationship Diagram
Force Field Analysis
Responsibility Chart
Nominal Group Technique
Check Sheets
SWOT Analysis
Starburst Brainstorming
Role-Play or Figuring Brainstorming
Brainwriting
Brainstorming Alone
Why Create Process Maps
Two Types of Process Map
Process Map Symbols
Basic Flow Charts
Creating a Swimlane Diagram
Tips for Creating Concise, Attractive Process Maps
What is Value Stream Mapping?
Value Stream Map Symbology
Value Stream Mapping Tips
Value Stream Mapping Steps
What Do You Do with Value Stream Maps?
Tips for Creating a Future-State Value Stream Map